Our tailor-made trips are all planned by local experts – who work for tour operators on the ground – so that all the pesky planning details are taken care of for you. Their know-how, and 24/7 support, makes travel truly stress-free. But don’t just take our word for it: these reviews are all written by real travellers who have booked a tailor-made trip with Rough Guides. Every traveller is asked to leave a review after their trip, but you can leave one before you go, too.
David, US
09/07/2026“Roberto, our Costa Rica expert, was diligent in crafting an itinerary to create a truly memorable experience. We began with an outline and he worked to tailor a trip that would tick all of our boxes. Unfortunately, we had to postpone our trip for now. We will certainly contact Roberto when we are ready for an adventure in Costa Rica.”
Julie, US
17/04/2026“I haven’t gone on my Galapagos trip yet though I am so excited. I wanted to take a minute to thank...”
Jonathan
18/03/2026“Adriana has been extremely helpful in planning a multigenerational family trip itinerary to Costa Rica. She has consistently responded very promptly and thoroughly with the information needed for this special trip, helping us balance seeing as much as we can together while also having appropriate space for each family and the kids to do some things on their own. We really appreciate her knowledge and kindness throughout this process.”
Karen
13/03/2026“The setting up process was painful. I felt like I did much of the work and that was the entire point of going through this travel assist was to not go through that. That being said, the effort paid off and everything was flawless during the trip. We loved 100% of all our activities, tours, guides, hotels, etc.”
Errol
06/03/2026“Of the 3 agents I contacted Ana was by far the standout agent. She professionally answered my queries. We have accepted her latest proposed itinerary and look forward to our trip in June.”
Anthony
05/03/2026“The initial work by Rough Guides to select and suggest local people/Companies for our trip was excellent. Having chosen Tamer (Authentic Travel), we were more and more convinced that he was a perfect choice - knowledge, experience, communication, professionalism, clarity and on top of these, his dedication to ensuring every element of our pre-trip and during the trip itself was the best it could be. When potential issues arose (as they always will), Tamer was ahead of the problem, solving it often before we knew about it. We travel a lot, and this is the best it can be! We do not say this lightly, having given some terrible reviews to those who can't meet at least the minimum to be expected. We would unconditionally recommend both Companies to everyone.”
